Sovereign, on-premises AI
Agents and models running in your own environment, with dedicated GPU. Your data never leaves, LGPD-aligned.
Segment
Manufacturing
Make production more efficient with an AI platform.
Our strong track record
Central IT specializes in technology and innovation for manufacturing.
Process automation, asset management and sovereign AI that connect the shop floor and the back office on a single, auditable platform.
The flagship · Sovereign AI
Put AI in charge.
Without giving up control.
Sovereign AI agents that operate Manufacturing 24/7, in your own environment. The rules, approval and full trail remain yours.
15 → 150K
AI agents per company by 2028, projects Gartner. The differentiator isn't having agents, it's governing them. Central IT delivers both: scale and control.
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Autonomous agents that automate work orders, tickets and factory back-office work
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AI-driven anomaly detection and response on the operation
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AI-guided preventive maintenance
Why Central IT
The foundation that makes AI work in Manufacturing
Mature ITSM, the foundation for AI
Service management with 100% ITIL alignment, the solid base that autonomous AI needs to operate safely.
Governance and an auditable trail
Every AI action respects policies, risk levels and approval, end to end, with no parallel process.
Proven in the Brazilian public sector
Platforms that sustain service at national scale, from treasury departments to healthcare.
Industry challenges
What holds back Manufacturing today
Bottlenecks and unplanned downtime
Failures and rework hurt productivity.
Isolated shop floor
Production data that never becomes a decision.
Reactive, costly maintenance
Firefighting costs more than prevention.
Quality and compliance
Traceability and auditing across the whole line.
Real applications
Our products applied to Manufacturing
This isn't a pitch. It's exactly where each Central IT product plugs into the sector's operation.
CITSmart ITSM
Govern IT and critical production systems with SLA and an auditable trail.
Example: A machine stoppage opens a ticket and dispatches maintenance before it escalates.
CITSmart AIOPS
AI-powered observability and operations, from anomaly detection to resolution.
Example: The AI detects an anomaly in a piece of equipment and flags it before it fails.
CITSmart Hyper Agents
AI agents that automate work orders, tickets and factory back-office work.
Example: An agent opens the service order and updates the back office on its own.
CITSmart Predial
Preventive maintenance management for assets and facilities.
Example: Preventive maintenance for an asset is scheduled automatically by the plan.
CITSmart GRC
Risk, compliance and quality under control across the whole line.
Example: Every stage of the line becomes traceable for audits and quality certification.
Typical results in the sector
What changes in Manufacturing operations
- Machine downtime automatically becomes a ticket, triggering maintenance right away.
- Anomalies detected by AI before failure, reducing unplanned downtime.
- End-to-end traceable production line, with audit and quality under control.
Expected results with the platform; actual results vary by operation context.
Recognition
Recognized by those who understand service management
Solutions we cover
Solutions for Manufacturing
IT Solutions
IT service, operations and asset management with SLAs, a catalog and observability, from the help desk to governance.
View solutionHR Solutions
People management and the employee journey in a single self-service portal.
View solutionCustomer Service Solutions
Omnichannel service with AI that resolves issues via text, voice and app, 24/7, with an audit trail and SLA.
View solutionAI & Automation Solutions
Autonomous agents and process automation that execute tasks within your rules, with governance.
View solutionAdministrative & Financial Solutions
Automation of administrative and financial back-office work, from contracts to reconciliation, on a single platform.
View solutionLegal Solutions
Legal AI that reads, analyzes and summarizes documents and case files, with control and confidentiality.
View solutionQuality Management Solutions
Standardization of processes, indicators and compliance to raise the quality of operations.
View solutionAudit Solutions
Auditable trail, evidence and controls ready for internal and external audits.
View solutionOther segments
Explore other sectors
Let's design the right solution for Manufacturing?
Talk to a specialist and see how Central IT applies AI, automation and governance where your industry needs it most.
Talk to a specialist