Agile project management, from Kanban to SAFe, in one place.

Organize, track and deliver your teams' work with Kanban boards, real-time metrics and SAFe scale as the team grows. All on the CITSmart platform.

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1 place from Kanban to SAFe

Auto metrics with no manual effort

ITSM natively integrated

How Agility works

Five steps that take you from backlog to scale.

Start simple with Kanban and expand to SAFe when you need to. Each step builds on the previous one with no data migration.

Workspace

Create the space, define members and import the backlog via spreadsheet or template.

Kanban board

Configure swimlanes, tags, required fields and subtasks per task type.

Iteration

Use PI Planning, ceremonies and releases to align teams to the cycle.

Metrics

Track BurnDown, BurnUp and productive capacity in real time.

SAFe scale

Scale up to ARTs, program and portfolio as the operation grows.

Product capabilities

Six features to organize any agile team.

Execution

Kanban boards

Swimlanes with status, colored tags, subtasks, checklists and attachments on every work card.

Metrics

BurnDown and BurnUp

Delivery pace charts and deadline metrics calculated automatically with every update.

SAFe

PI Planning and iterations

Increment planning, ceremonies and releases to keep multiple teams in sync.

Scale

Teams, ARTs and capacity

Organization into ARTs and tracking of workload distributed across people per sprint.

Portfolio

Program, product and costs

Objectives, business value, risk management and consolidated costs for the portfolio layer.

Detail

Tasks with depth

Time logging, dependencies between stories, typed custom fields and tracked rework.

Agility × Hyper Agents

A task on the board can start an agent that executes for you.

With the integration between Agility and Hyper Agents, creating or moving a card triggers an AI agent that takes on the task, executes the action and returns the result to the board with the status updated. The team handles what requires judgment; the repetitive work becomes automatic execution.

Trigger in the flowCreating or changing the status of a card automatically triggers the right agent for that task.

Autonomous executionThe Hyper Agent takes on the task: queries the systems, executes the action and logs every step of the work.

Back to the boardResults, evidence and new status return to the card in Agility, with a complete, traceable trail.

Learn about Hyper Agents

Use cases

From the development squad to the corporate portfolio.

Agility adapts to the size and maturity of the team, from a simple Kanban board to coordinating multiple ARTs at SAFe scale.

Development

Squads delivering with cadence

Backlog, sprint and metrics on the same board. The integration with CITSmart ITSM links tickets to tasks with a bidirectional trail.

Board per squad with BurnDown
Integration with ITSM tickets
Automatic delivery metrics

Project management office

Coordinated PI Planning and releases

Increment planning, ceremonies and releases connect teams, costs and goals in a single executive panel.

PI Planning with ceremonies
Cost management by program
Consolidated portfolio view

Operations and IT

Visible capacity, organized work

Integrate CITSmart ITSM demands as tasks, track capacity by group and control sensitive fields.

Tasks originated from tickets
Capacity by work group
Masked sensitive fields

Public sector

Projects aligned with IT strategy

Native integration with PDTIC links tasks and projects to institutional strategic objectives, with hosting in Brazil, LGPD compliance and a single contract alongside CITSmart ITSM.

Native integration with PDTIC
Real-time status and execution
Data in Brazil + LGPD, single contract

Why adopt agile management now

Agile teams deliver more, faster and with less rework.

Agile management is no longer just a choice for technology teams. It has become the operating standard for any organization that needs to deliver value with cadence.

71%

of organizations have adopted agile methods in IT

Source · PMI

3×

faster: agile teams vs. waterfall

Source · McKinsey

40%

reduction in rework with requirements traceability

Source · Standish Group

90%

of SAFe projects deliver on time with PI Planning

Source · Scaled Agile

Kanban to SAFe in one product

scales without switching tools

Start with simple Kanban boards and expand to ARTs and SAFe portfolio as the team grows, with no data migration.

Native integration with ITSM

a ticket becomes a traceable task

CITSmart ITSM tickets become tasks in Agility while keeping a bidirectional link. No demand gets lost.

Hosting in Brazil, LGPD

sovereignty and compliance

Data handled in compliance with LGPD, hosted on Brazilian soil, with centralized authentication via Keycloak.

Automatic metrics

no parallel spreadsheet

BurnDown, BurnUp and productive capacity calculated automatically from task movement on the board.

Associated services

From setup to evolution, with the Central IT team by your side.

Specialized services to accelerate adoption and keep the team delivering with Agility.

Agility consulting

Assessment of agile maturity and design of flows and cadences (Kanban, Scrum or SAFe) for your context.

Workspace and board setup

Configuration of swimlanes, task types, fields, permissions and metrics ready for the team to start.

Integration with ITSM and systems

Native connection with CITSmart ITSM and integrations with the tools in your environment.

Backlog migration

Import of backlog and history from other tools via spreadsheet or template, with no data loss.

Training and enablement

Kanban, Scrum and SAFe workshops for teams, POs and leadership, with real cases from the operation.

Support and Customer Success

Ongoing follow-up, SLA and evolving usage as the team and portfolio grow.

Frequently asked questions

Common questions about CITSmart Agility.

Does Agility replace ITSM or complement it?

It complements it. CITSmart ITSM manages incidents, changes and assets; Agility organizes development and project work. The two integrate natively on the CITSmart platform.

Do we need to adopt full SAFe from the start?

No. You start with simple Kanban and add PI Planning, ARTs and portfolio at the pace the organization is ready for. There's no obligation to adopt the full framework right away.

Is it possible to migrate tasks from other tools?

Yes. Agility accepts backlog import via spreadsheet and offers workspace templates to speed up initial setup with no loss of history.

How does access control work?

Authentication is centralized via Keycloak, the same IdP used across the CITSmart platform. Access profiles are defined by workspace, board and field, including masking of sensitive information.

Does Agility integrate with strategic planning (PDTIC)?

Yes. Agility integrates with CITSmart's PDTIC module: actions, projects and tasks are linked to institutional strategic objectives, with automatic real-time status and completion-percentage updates. It's what connects day-to-day execution to IT strategy.

Next step

Ready to organize your team's delivery?

Schedule a demo and see Agility with your operation's workflows: from Kanban to SAFe.

Schedule a demo