About Central IT
Strategy, people and technology,
connected to generate results.
We are a Brazilian multinational specializing in management, technology and business services. For more than 25 years, we've helped public and private organizations turn digital investments into real efficiency and superior experiences.
Who we are
A company that connects what organizations need with what technology can deliver.
Central IT is a Brazilian multinational specializing in management, technology and business. We work to elevate organizational performance by connecting processes, people and technology to corporate strategy, with a focus on efficiency and concrete results.
Through the CITSmart X² ecosystem and customizable AI agents, we orchestrate end-to-end operations, automate critical processes, integrate systems and accelerate strategy execution. Our work goes beyond technology: it unites business vision, applied innovation and continuous value delivery.
We help public and private organizations turn digital investments into real efficiency, better decisions and superior experiences for customers and citizens.
"We don't just deliver technology. We deliver operations that work and evolve."
Our purpose
Inspire People.
Impact Business.
Central IT's purpose is born from the conviction that transformation starts with people and is consolidated in results.
Inspiring People means developing talent, strengthening leadership and creating environments that foster continuous growth. Impacting Business is turning that inspiration into efficiency, value and sustainable growth, uniting strategy, processes and technology.
This purpose guides our choices, our deliveries and the way we build relationships, driving organizations to reach new levels of performance.
Central IT in numbers
25 years of history. Present wherever business needs to happen.
How we operate
Six areas of specialization covering the entire digital transformation journey.
We are an intelligence company in management, technology and business.
Intelligent IT Operations
Intelligence, resilience and efficiency for your IT. Peace of mind for your business.
Learn more →Intelligent Omnichannel Communication
We connect channels and intelligence to turn interactions into lasting relationships.
Learn more →Innovative Solutions
An ecosystem of digital products that generates competitive advantages.
Learn more →Business Strategy & Transformation
We turn strategy into results, aligning processes, people and technology.
Learn more →Business Operations Efficiency
We increase productivity through autonomous and semi-autonomous operations.
Learn more →AI-Driven Digital Transformation
We increase efficiency and create value for your business in 30-day cycles.
Learn more →Our values
The values that guide our decisions and our deliveries.
These aren't words on a wall. They're the criteria we use to hire, evaluate and deliver.
Improvement
Evolving knowledge and behaviors to strengthen personal and organizational growth.
Commitment
Taking ownership with an active mindset, pursuing improvements and exceeding expectations.
Effectiveness
Delivering concrete results by prioritizing tasks, optimizing processes and using resources intelligently.
Integrity
Acting with ethics, transparency and respect for the company's rules and policies.
Negotiation
Building trust-based relationships and reaching agreements that benefit all parties.
Resolution
Identifying problems, analyzing root causes and delivering fast, assertive solutions.
Sustainability
Acting responsibly to ensure continuity and preservation for future generations.
How we deliver
SmartOps methodology: efficiency at every stage of the business.
With intelligent solutions aligned to strategy, we orchestrate end-to-end processes, expand performance and elevate the end customer's perception of value.
Our customizable AI multi-agents can be applied at any stage of the organizational flow, boosting results from strategy through to operation.
Expected results
CITSmart X² Ecosystem
More than 20 digital products connected in a single ecosystem.
From ITSM to ESM, from HR to Government, from AI to Low-Code: one platform for the entire digital transformation journey.
Certifications and practices
We operate with the best global technology and management practices.
Our team masters the leading market frameworks, and our certifications prove it.
A management knowledge base describing IT project management processes and sub-processes.
A process management model based on the best-practice library and guidance for IT procedures.
A guide bringing together controls, criteria, resources and processes to be monitored in a business's IT environment.
Ethics and maturity standards that promote continuous improvement across customer relationship companies.
The standard for quality management standardization in processes and services.
The first quality and standardization norm dedicated solely to the Information Technology sector.
The international standard and reference for information security management.
A certification based on internationally recognized open standards for help desk and customer support.
Presence
In Brazil and around the world. Wherever business happens.
Five offices to serve organizations across the country and in the United States.
Brasília · HQ
Setor Hoteleiro Norte, Q2, Bloco F Ed. Executive Office Tower, 17º andar CEP 70702-906
+55 (61) 3030-4000São Paulo
Av. Eng. Luiz Carlos Berrini, 1.297 Ed. Sudameris, 7º andar, Brooklin CEP 04571-932
+55 (11) 4862-3500Call Center
SRTS Quadra 701, Bloco I Ed. Palácio da Imprensa, 4º andar Brasília/DF
+55 (61) 3247-3100Next steps
Ready to connect strategy, people
and technology in your organization?
Want to transform your operation?
Our sales team is ready to understand your reality and show how Central IT can accelerate your digital transformation.
Talk to our teamWant to join the team?
Central IT is made of people who like solving hard problems with technology. Check out our open positions.
View openings · Work with us