Sovereign, on-premises AI
Agents and models running in your own environment, with dedicated GPU. Your data never leaves, LGPD-aligned.
Segment
Healthcare
Raise the quality of care and the efficiency of clinical and administrative workflows with AI and governance.
Our strong track record
Central IT specializes in technology and innovation for healthcare.
From electronic health records to referral management, platforms that sustain care at scale, with sovereign AI, system integration and sensitive-data governance.
The flagship · Sovereign AI
Put AI in charge.
Without giving up control.
Sovereign AI agents that operate Healthcare 24/7, in your own environment. The rules, approval and full trail remain yours.
15 → 150K
AI agents per company by 2028, projects Gartner. The differentiator isn't having agents, it's governing them. Central IT delivers both: scale and control.
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Autonomous agents that automate authorizations and clinical billing
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Patient triage and scheduling through conversational AI
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Support for referral management and prioritization of high-complexity cases
Why Central IT
The foundation that makes AI work in Healthcare
Mature ITSM, the foundation for AI
Service management with 100% ITIL alignment, the solid base that autonomous AI needs to operate safely.
Governance and an auditable trail
Every AI action respects policies, risk levels and approval, end to end, with no parallel process.
Proven in the Brazilian public sector
Platforms that sustain service at national scale, from treasury departments to healthcare.
Industry challenges
What holds back Healthcare today
Isolated clinical systems
EHR, referral management, lab and billing without integration stall care.
High-complexity queues
Prioritizing those who need it most, with transparency and speed.
Overloaded patient service
Scheduling and information require resolutive, 24/7 channels.
Mission-critical IT that can't stop
Uptime, LGPD compliance and an auditable trail in healthcare systems.
Real applications
Our products applied to Healthcare
This isn't a pitch. It's exactly where each Central IT product plugs into the sector's operation.
CITSmart Health
Electronic health records and care management on an integrated platform.
Example: The physician accesses the patient's full history at the point of care, without searching multiple systems.
CITSmart Aura
Scheduling, triage and patient service through 24/7 conversational AI.
Example: The patient books, reschedules or confirms an appointment on WhatsApp, and AI runs the initial triage.
CITSmart ITSM
Govern hospital IT and critical systems with SLA and an auditable trail.
Example: A failure in the lab system opens a priority ticket and automatically calls in the on-call team.
CITSmart Hyper Agents
AI agents that automate authorizations, billing and clinical back-office work.
Example: An agent gathers the documents and submits the procedure authorization to the health plan on its own.
CITSmart GRC
Compliance and LGPD in the handling of sensitive health data.
Example: Access to a patient's sensitive data is logged and auditable, in line with LGPD.
Real results in the sector
Proof, not promises
Who trusts Central IT
Healthcare clients
Recognition
Recognized by those who understand service management
Solutions we cover
Solutions for Healthcare
Healthcare Solutions
Electronic health records and care management on an integrated, LGPD-compliant platform.
View solutionIT Solutions
IT service, operations and asset management with SLAs, a catalog and observability, from the help desk to governance.
View solutionHR Solutions
People management and the employee journey in a single self-service portal.
View solutionCustomer Service Solutions
Omnichannel service with AI that resolves issues via text, voice and app, 24/7, with an audit trail and SLA.
View solutionAI & Automation Solutions
Autonomous agents and process automation that execute tasks within your rules, with governance.
View solutionAdministrative & Financial Solutions
Automation of administrative and financial back-office work, from contracts to reconciliation, on a single platform.
View solutionLegal Solutions
Legal AI that reads, analyzes and summarizes documents and case files, with control and confidentiality.
View solutionQuality Management Solutions
Standardization of processes, indicators and compliance to raise the quality of operations.
View solutionAudit Solutions
Auditable trail, evidence and controls ready for internal and external audits.
View solutionOther segments
Explore other sectors
Let's design the right solution for Healthcare?
Talk to a specialist and see how Central IT applies AI, automation and governance where your industry needs it most.
Talk to a specialist