CITSmart X² Ecosystem
All Central IT products
Over 20 digital products organized by area of focus, from ITSM to Government, from HR to AI. One platform for the entire digital transformation journey.
CITSmart X²
Governance, automation and cybersecurity in a single engine. Every Central IT solution runs on top of CITSmart X², orchestrating agents, data and identity.
Explore the platform →Solutions by area
Artificial Intelligence
Runs in the background, 24/7, no queue and no handoff. Your team focuses on what matters strategically.
IT Service Management
From the help desk to observability, one platform for the entire IT management lifecycle.
AI Code Studio
Build software with AI agents, from requirement to deployment, under your own governance.
Cybersecurity
An AI-powered SOC that identifies, contains and remediates incidents without waiting for a human operator.
Agile Management
From idea to deployment, with visibility and pace. CITSmart orchestrates delivery, teams and dependencies without friction.
Intelligent Omnichannel
Queues, tickets, voice, chat and portals, orchestrated by AI, with real-time cognitive supervision.
Digital Assets & Documentation
AI-powered legal analysis, document management and version control.
Procurement & Contracts
From request to payment, with suppliers, terms and approvals in the same flow.
Smart Cities
An integrated urban services platform, from the hospital queue to city hall service.
Corporate Services
Purchasing, invoicing, facility maintenance, travel and room booking, with no scattered tools.
Risk & Compliance
Compliance, business continuity, non-conformities and ombudsman channels, in one single auditable engine.
People Management
Recruitment, performance, mentoring and workforce planning with embedded AI, from onboarding to offboarding.
GRP - Public Management
Assets, fleets, warehouses, citizen portals — the entire machinery of government in one place.
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