Skip to main content
Solution · Procurement & Contracts

From request to payment, with every contract under control, no side spreadsheets.

A stalled contract is money stalled and risk piling up. Central IT connects requests, suppliers, terms, approvals and payments into a single flow, with alerts and an audit trail, from the first request to closeout, aligned with Law No. 14,133/2021.

Pains and challenges

The contract exists. Control is what gets lost along the way.

Between signing and closeout, almost every contract runs into the same obstacles. Recognize any of these?

Contracts managed in spreadsheets

Terms, amendments and values scattered across spreadsheets and emails: no one has the real picture of the portfolio.

Expirations that slip by

Renewals, price adjustments and contract expirations discovered too late turn into penalties, stalled services or emergency purchases.

Approvals that stall the flow

Paper- and email-based approval levels delay every step, and no one knows where the process stalled.

Suppliers without a 360° view

Supplier history, documents and performance scattered: purchasing decisions made in the dark.

Compliance and audit risk

Without an audit trail or standards, every contract becomes exposure before internal controls and oversight bodies.

Requests disconnected from execution

What was requested, contracted and paid doesn't line up: rework, payment disputes and lost traceability.

The solution

The entire contract lifecycle in a single flow.

It's not a PDF repository. It's requests, terms, approvals, alerts and payment connected, with governance in one place.

The complete cycle in one flow

Requests, contracting, terms, amendments and payment in the same place, from start to closeout, with no side spreadsheets.

Alerts that prevent surprises

Expirations, adjustments and renewals flagged in time: no penalties, stalled services or emergency purchases.

Digital approvals and authority levels

Approval flows by authority level, with a record of who approved what and when, and the process always visible.

Governance and compliance

Standards, audit trail and alignment with Law No. 14,133/2021, built for the public and regulated sector.

Services

Central IT deploys, integrates and supports alongside you.

Technology is half of it. The other half is who migrates, configures and supports the contract cycle with you, in Portuguese and with SLA in Brazil.

Contract portfolio diagnosis

We map the terms, risks and bottlenecks in your portfolio and design the end-to-end contracting flow.

Deployment and migration

We migrate contracts, suppliers and terms and put the cycle into production, with alerts and authority levels configured.

Workflow and authority-level setup

We configure approvals, authority levels and policies according to your business rules and applicable legislation.

Integration with your ecosystem

Connection to ERP, finance, e-signature and identity: from request to payment, with no islands.

Support and evolution

Local support, SLA in Brazil and continuous evolution of flows as your portfolio and regulations change.

Team enablement

Procurement, legal and managers learn to operate the contract cycle with real autonomy.

A contract is an asset, not paper

Every contract has value, a deadline and risk. Losing control is costly.

Whoever manages the contract cycle in a single flow reduces value loss, avoids missed expirations and can prove every decision.

0%

of contract value is lost to poor management

Source · World CC
0%

less time in the contracting cycle with automation

Source · Gartner

faster from request to payment

Source · Deloitte
0%

fewer missed expirations with automated alerts

Source · Forrester

One platform, not silos

all on the CITSmart X²

Contracts are born connected to ITSM, ESM, documents and finance: no middleware, no side spreadsheets.

Built for the public sector

Law No. 14,133/2021

Flows, authority levels and audit trail aligned with the new procurement and contracts law, backed by the expertise of a company operating the public sector at scale.

Central IT expertise

partner, not vendor

More than two decades in mission-critical operations, with teams, support and SLA in Brazil, in Portuguese. Someone who operates alongside you.

From request to payment

end-to-end cycle

Requests, contracting, execution and payment in the same flow, with alerts and traceability at every step.

Frequently asked questions

Common questions about the Procurement & Contracts solution.

What is Central IT's Procurement & Contracts solution?

It's a set of products and services that puts the entire contract cycle into a single flow: from request to contracting, terms, amendments, approvals and payment. At its core is CITSmart Contratos, built on the CITSmart X² platform, with alerts and an end-to-end audit trail.

Does the solution comply with Law No. 14,133/2021?

Yes. The flows, approval levels, standards and audit trail are aligned with the new procurement and contracts law, backed by the context and experience of a company operating the Brazilian public sector at scale.

How does the solution prevent missed expirations and penalties?

The system monitors terms, adjustments and renewals and triggers automated alerts in advance. Instead of discovering an expiration too late, the manager acts in time, avoiding penalties, stalled services and emergency purchases.

Do I need to replace my ERP or finance system?

No. CITSmart Contratos integrates with your ecosystem (ERP, finance, e-signature and identity) through APIs and connectors. Since everything runs on the CITSmart X² platform, you eliminate islands and side spreadsheets between departments.

Can I track approvals and authority levels?

Yes. Every step has an approval flow by authority level, with a record of who approved what and when. The process stays fully visible, which speeds up decisions and supports auditing.

Next step

Put the entire contract cycle into a single flow.

Bring a contract type or a portfolio that today lives in a spreadsheet. We'll show you how to automate from request to payment, with alerts and traceability.

Talk to a specialist