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Consultorias

From assessment to execution, with people who actually run it.

Central IT advises on your digital transformation from assessment to execution. This is not slideware consulting: we measure maturity, design the roadmap and roll up our sleeves, with people who have run mission-critical environments for over two decades.

20+ years running mission-critical IT in government and regulated sectors
Plan to execution consulting that delivers, not that delivers slides
Assessment maturity with a score and an action plan
The service

Transformation consulting, from assessment to execution.

Central IT advises on your digital transformation journey with method and hands-on work. We measure maturity, prioritise what matters and execute alongside you, with people who sustain mission-critical environments every day.

The consulting practices

Digital strategyroadmap, priorities, architecture
Maturity & processesassessment, ITIL, optimisation
AI adoptionuse cases, agents, governance
Data & governancequality, LGPD, decisions from data
Cloud & modernisationmigration, cost, resilience
Cybersecurity & riskposture, compliance, continuity
The practices

Five practices, from the operating model to compliance.

Each practice can be engaged on its own or combined. The assessment shows which ones make sense now, and in what order.

IT and Business

Transition to Intelligent Operations with AI

Moves a traditional operation to a data-driven model, connecting IT, Business and AI under a single strategy.

More synergy and end-to-end efficiency.

Rollout and operations

ITSM, ITOM, ITAM, SAM, AIOps and SIEM

Services, assets, operations and security on a single platform, with AI at the core and full visibility of the IT estate.

More control, lower cost, better performance.

Rollout and operations

ERP, Business Intelligence and BPMS

Enterprise management, data analysis and process automation in one ecosystem, with commercial insight inside the flow.

More productivity and decisions on data.

Compliance

GRC: Governance, Risk and Compliance

Control, risk and compliance in a single structure, with automated auditing and vulnerabilities anticipated.

NIST · CIS Controls · LGPD · ENSEC PJ · PPSI · GDPR · ISO 27001/27002 · ISO 42001 · PCI · BSI

More transparency and better-grounded decisions.

Organisation and planning

Digital Transformation and Hyperautomation

A strategic roadmap integrating people, technology, processes and data, with automation opportunities mapped at scale.

More clarity and execution against objectives.

What makes us different

Method, team and toolkit. Consulting that executes.

Most firms hand over a report and leave. Central IT brings together three things that rarely travel together: a method with a real score, a team that runs mission-critical operations and the AI toolkit that sustains our own.

The method

An assessment with a real score

An assessment that measures maturity by dimension, auditable and comparable. Not opinion: a score, a gap and a priority, from diagnosis to plan.

AssessmentScore by dimensionGapsRoadmap
The team

People who run it, not just advise

Central IT recommends what it puts into production itself, in mission-critical environments. Consulting from people who execute, not who only draw slides.

Senior teamMission critical20+ yearsHands on
The toolkit

AI, platform and data

The same tools that sustain our own operations support your transformation: AI agents, CITSmart and decisions made on evidence.

AI agentsCITSmartDataGovernance
Como funciona

From assessment to outcome, without stopping at the slide.

You do not just receive a report. Central IT leads the whole journey: measures maturity, prioritises, executes with your team and follows through until it becomes operations.

Assessment

A maturity assessment by dimension, with a score, gaps and priorities. We start from your context, not from a template.

Roadmap

A plan prioritised by risk and return, with phases, owners and the expected outcome. What to do first, and why.

Execution

We roll up our sleeves alongside your team, with people who run mission-critical operations. Consulting that delivers, not that delivers a deck.

Evolution

Follow-through and continuous adjustment. The transformation becomes operations, not a project that ends in a drawer.

Metodologia SmartOps

Efficiency at every stage of the business.

With intelligent solutions aligned to strategy, we orchestrate processes end to end, raise performance and lift the value the end customer perceives. Our customisable multi-agent AI applies to any stage of the organisational flow, amplifying results.

High-performing leadership

Teams that decide with data and focus on what moves the result.

Agile organisations

Processes that flow end to end, with no bottleneck between departments.

More value for the customer

Every stage raises the value the end customer perceives.

Impact on results

Efficiency that shows up in the indicator, not only in the narrative.

Who it is for

For those who need a plan and execution, not just a diagnosis.

The consulting serves IT and business leaders who want real transformation, and public bodies and regulated companies that need to evolve with governance.

IT and business leadership

CIO, CTO, managers
  • Turns the assessment into an executable plan, with clear priority and return.
  • Brings execution along, not just recommendation: the plan leaves the page.
  • Accelerates AI adoption with real use cases and governance from the start.

Public and regulated sector

government and critical environments
  • Transformation with governance, compliance and an audit trail.
  • A roadmap that respects budget, contract and the reality of the operation.
  • People who understand mission-critical work leading the change, without stopping what cannot stop.
01
we do not stop at the slide

From assessment to execution

Most firms hand over a report and leave. Central IT stays: we design the plan and execute alongside you, until it becomes a result.

02
practical, not theoretical

Consulting from operators

We recommend what we put into production ourselves. The advice comes from people who sustain critical environments every day.

03
decisions on evidence

AI and data at the centre

An assessment with an auditable score and real AI use cases, not hype. You decide on data, not on opinion.

04
government and regulated sectors

Mission critical for 20+ years

Two decades running IT that cannot go down. Experience that backs the advice, not an off-the-shelf framework.

The service includes

From assessment to follow-through, end to end.

The consulting goes beyond the diagnosis: it delivers the roadmap, executes with your team and follows through until the change becomes a result.

Maturity assessment

Assessment by dimension, with a real score, gaps and benchmark.

Transformation roadmap

A plan prioritised by risk and return, with phases, owners and targets.

AI strategy

Use cases, agent architecture and AI governance.

Assisted execution

Central IT executing the plan alongside your team.

Follow-through

Indicators and adjustments until the change becomes operations.

Frequently asked questions

Common questions.

Does the consulting stop at the diagnosis?

No. The diagnosis is the beginning. Central IT designs the roadmap and executes alongside your team until it becomes a result. Consulting that delivers, not one that only delivers a report.

Which areas do you work across?

Digital strategy, maturity and processes (ITIL/ITSM), AI adoption, data and governance, cloud and modernisation, cybersecurity and risk. From the plan to execution, in each area.

How does the maturity assessment work?

We measure maturity by dimension (strategy, processes, technology, people) with a real score that is auditable and comparable. The gaps and the roadmap priorities come out of it.

Does this work for the public sector?

Yes. Much of our experience is in government and regulated sectors: transformation with governance, compliance and respect for budget and contract, led by people who run mission-critical operations.

How does it start?

With an assessment. We map your maturity, point out the gaps and deliver a prioritised roadmap. From there we execute together, at the pace your operation can absorb.

How much does IT consulting cost?

Cost is sized by scope and depth: number of dimensions assessed, size of the organisation, how many areas and systems are involved and whether the work stops at the roadmap or continues into execution. A maturity assessment and a transformation programme are commitments of very different sizes.

What is the difference between consulting and staff augmentation?

With staff augmentation you buy hours and keep responsibility for the outcome. With consulting you buy the outcome: the method, the diagnosis and the recommendation are ours, and we answer for them. Staff augmentation solves a shortage of hands; consulting solves a shortage of direction.

How long does a maturity assessment take?

It is a short cycle, weeks rather than months, because the goal is to decide and not to document. The timeline depends on the number of dimensions assessed, the areas interviewed and the availability of evidence: where processes are already recorded, measurement moves faster.

What do I get at the end?

The maturity score per dimension with the evidence behind it, the gap map prioritised by impact and effort, and the roadmap with sequence, dependencies and owners. All of it auditable and comparable, so it can be measured again later and progress can be proven.

Do you work with industry frameworks?

Yes, and without ceremony about them: ITIL 4 and COBIT for governance and process, NIST CSF and CIS Controls for security, LGPD and ISO 27001/27002 for compliance, ISO 42001 for AI governance. The framework guides the diagnosis, but priorities are set by the client's reality.

How do I buy this?

Through four routes: direct sales, AWS Marketplace, SERPRO and TELEBRAS. Public bodies often find the shortest path through the state owned companies they already contract with. The detail of each route is at centralit.com.br/en/how-to-buy.

Next step

Start with an assessment.

Book a conversation: we map your operation's maturity, point out the gaps and show where to start, with a score and an action plan.

Book an assessment