Millions of drivers benefiting from simpler, more efficient services.
Project context
Overview of the initiative: institutional context and organization profile before the numbers and challenges of the project.
A portal that connects agencies and validates in real time.
With more than 2 million drivers active on digital platforms across the country, ride-hailing transport has become part of the urban infrastructure of Brazilian cities and now demands governance to match.
In partnership with Central IT, the DF Government deployed CITSmart Mobility on the Mobility Portal, integrating mobility, traffic and public safety in a single environment.
About the Mobility Department
Institutional data aligned with the scope of the implemented solution.
Location
Mobility Department, Federal District Government, Brazil
Segment
Urban mobility and ride-hailing transport
Strategic priorities
- Real-time driver validation
- Integration between public agencies
- Citizen safety
Solution focus
- Official QR Code for field inspection
- Integration of mobility, traffic and public safety
- Automatic blocking of irregularities
Results in numbers
0 mi+
Drivers
on ride-hailing platforms nationwide.
0
Integrated sectors
mobility, traffic and public safety.
QR Code
Field validation
instant access to driver and vehicle data.
Real time
Automatic blocking
of irregularities and expired registrations.
Strategic points
Challenges
The government operated with fragmented infrastructure and no data integration between the mobility, traffic and public safety areas. This made it impossible to validate drivers and vehicles in real time and made it harder to identify irregularities during operations.
With more than 2 million drivers active on ride-hailing platforms, the state acted reactively, with disconnected databases and low control capacity, increasing risk to citizens.
Solution
Central IT deployed CITSmart Mobility within the Mobility Portal, integrating data from the Mobility Department, the Traffic Department, Public Safety and the ride-hailing platforms.
The core of the solution is an official QR Code that lets field agents instantly access consolidated driver and vehicle information, with automatic deactivation of registration when legal requirements are no longer met.
Measurable delivery
Results and impact on the public sector
What changed in the governance of ride-hailing transport in the Federal District after integrating agencies into the Mobility Portal.
Results
Faster, more precise inspections, with automatic blocking of irregularities.
Effective integration between mobility, traffic and public safety.
More operational traceability and consistent control of activities.
Reduction of unlicensed transport and greater citizen safety.
Impact
The Mobility Portal transformed the governance of ride-hailing transport in the Federal District: from a reactive, fragmented operation to an integrated model, with real-time validation and proactive control. An example of how technology connects agencies and creates safety for citizens.
Because that's our business: empowering people. Impacting organizations.
The case on video
See ride-hailing driver management in practice.
Talk to a Central IT specialist
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