Important Articles
Editorial content in Astro
Long-form special pieces kept as standalone pages, outside the blog's continuous flow. Ongoing blog posts live at Central IT Blog.
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AI & Automation
Anthropic targets the corporate world: why 2026 is the year of AI agents in the enterprise
AI has stopped being individual productivity and become operational infrastructure. According to Forbes, 90% of Anthropic's internal code is already written by agents. See what changes for business.
July 11, 2026
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AI & Automation
Gartner AI Hype Cycle for ITSM 2026: why data governance decides the value of AI
Gartner mapped 23 AI technologies for ITSM. The message is clear: value depends on data and governance, not autonomous automation. See how Central IT positions itself.
July 11, 2026
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AI & Automation
AI-powered software factory: an agent for every role on the development pipeline
From the requirements analyst to deployment, every stage can have a specialized AI agent. See how Hyper Agents build the software factory with governance.
July 11, 2026
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Service Management
Central IT in the Gartner Peer Insights Voice of the Customer: 100% of customers recommend
In the Voice of the Customer for IT Service Management Platforms, Central IT landed in the Strong Performer quadrant and reached 100% willingness to recommend, the highest mark in the market, ahead of global giants like ServiceNow and BMC.
June 26, 2026
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Service Management
PinkVERIFY: Central IT among the world's most certified ITSMs, now with AI
CITSmart X² V10 is certified in 24 processes by PinkVERIFY, Pink Elephant's global benchmark seal. Among them, a certification almost no one has: AI Capability. Understand what that means and why 14 years of certification matter.
March 22, 2026