Risk matrix in a spreadsheet
Risk lives in a spreadsheet nobody opens: by the time the problem shows up, it's already a crisis.
Solution · Risk & Compliance
From risk to compliance, in a single, auditable engine, with no improvisation.
Risk isn't solved in a panic: it's anticipated. Central IT brings risk, compliance, business continuity, non-conformities and the ombudsman channel together in one auditable engine, with controls, evidence and a trail for every decision, from mapping to action plan, aligned with LGPD and your industry's regulations.
Pain points & challenges
While risk lives in a spreadsheet, crisis lives next door.
Between the rulebook and practice, almost every risk and compliance program runs into the same obstacles. Recognize any of these?
Compliance that chases the rulebook
Without organized controls and evidence, every audit becomes a last-minute task force.
Risk, compliance and audit in silos
Each area with its own tool and its own truth: nobody has a consolidated view of exposure.
Non-conformities with no owner or deadline
The finding gets logged, but the action plan gets lost: the same problem comes back next cycle.
Continuity that only exists on paper
Without testing or triggers, the continuity plan doesn't hold up the operation when the incident happens.
Reports with no secure channel
Without a structured, confidential ombudsman channel, reports get lost and integrity risk grows.
The solution
From risk to compliance, in a single engine.
This isn't a spreadsheet or a last-minute audit. It's risk, compliance, continuity and the ombudsman channel connected, with trail and evidence.
One engine, not silos
Risk, compliance, continuity, non-conformities and the ombudsman channel in the same engine: a single view of exposure.
Risk that gets ahead of itself
A living matrix, indicators and alerts: risk is monitored and treated before it becomes a crisis, not after.
Compliance backed by evidence
Controls, policies and evidence organized by regulation: audits stop being a task force.
Everything auditable
A complete trail of every risk, control and decision, with continuity and the ombudsman channel built in, aligned with LGPD.
Solution products
The products that put governance under control.
All on the CITSmart X² platform, with no custom integration between products.
Flagship
Governance, risk and compliance CITSmart GRC
Risk, compliance, business continuity, non-conformities and the ombudsman channel in a single auditable engine, with end-to-end controls, evidence and trail.
Explore the product Foundation
Platform CITSmart X²
The platform that connects GRC to ITSM, ESM, Contracts and other products: one single data source, no custom integration between systems.
Explore the product Services
Central IT structures, integrates and sustains governance with you.
Technology is half the story. The other half is who builds the matrix, integrates the evidence and sustains the GRC engine with you, with local teams and SLA in Brazil.
Risk and control diagnosis
We map your industry's risks, controls and obligations and design the matrix and governance engine end to end.
Deployment and risk matrix
We structure the matrix, controls, policies and ombudsman channel and put GRC into production.
Integration with your ecosystem
Connection with ITSM, contracts, finance and identity: risk and evidence connected, no silos.
Business continuity
We structure continuity and recovery plans, with tests and triggers, so the operation doesn't stop when an incident hits.
Support and evolution
Local support, SLA in Brazil, and continuous evolution of the matrix and controls as regulations change.
Team enablement
Risk, compliance and audit teams learn to operate the engine and sustain governance with real autonomy.
Ignored risk becomes an expensive crisis
It's not if risk will show up. It's whether you'll be ready when it does.
Those who manage risk, compliance and continuity in a single engine get ahead of the crisis, reduce fines and can prove every decision.
0%
of revenue is lost to fraud and compliance failures
Source · ACFE 0%
less audit time with centralized controls and evidence
Source · Gartner 0×
faster to respond to incidents and non-conformities
Source · Forrester 0%
fewer fines and sanctions with structured compliance
Source · DeloitteOne engine, not silos
all on CITSmart X²Risk, compliance, continuity and the ombudsman channel are born connected to ITSM, Contracts and other products: a single view of exposure.
Auditable by nature
a trail for every decisionControl, evidence and approval logged end to end: audits stop being a task force and become a simple lookup.
Central IT expertise
partner, not vendorMore than two decades in mission-critical operations, with local teams, support and SLA in Brazil. A partner who operates alongside you.
Built for regulated industries
LGPD and industry regulationsGovernance, controls and continuity aligned with Brazilian legislation and your industry's regulations, from risk to the ombudsman channel.
Frequently asked questions
Common questions about the Risk & Compliance solution.
What is Central IT's Risk & Compliance solution?
It's a GRC (Governance, Risk and Compliance) solution that brings risk management, compliance, business continuity, non-conformities and an ombudsman channel together in one auditable engine. At its center is CITSmart GRC, on the CITSmart X² platform, with controls, evidence and a trail for every decision.
What does a single auditable engine mean?
It means risk, controls, policies, non-conformities and the ombudsman channel live in the same system, with an audit trail that logs every change and decision. Instead of gathering evidence from several spreadsheets at audit time, everything is already traceable and connected.
Does the solution cover business continuity?
Yes. You structure continuity and recovery plans, with owners, tests and triggers tied to risks. When an incident happens, the plan is actionable and traceable, not a document forgotten in a drawer.
How does the ombudsman channel work?
GRC offers a structured, confidential ombudsman channel for receiving reports and complaints, with handling, deadlines and a trail. This protects whoever comes forward and turns information into compliance action, not lost noise.
Does it comply with LGPD and my industry's regulations?
Yes. Controls, the audit trail and governance are designed for compliance, aligned with LGPD and adaptable to your industry's regulations, with local support and Brazilian context.
Next step
Stop managing risk on the fly.
Bring a risk or a compliance obligation that currently lives in a spreadsheet. We'll show you how to put it into an engine, with control, evidence and a trail.
Talk to a specialist